Examlex
A CLA is:
Management Responsibilities
The duties and tasks that are required to be fulfilled by managers to ensure the effective running and success of an organization.
Operations Description
entails a detailed narrative or explanation of the processes and activities involved in the functioning of a specific operation within an organization or system.
Service Methods
Techniques and procedures used to deliver customer service and support, aimed at enhancing customer satisfaction and loyalty.
Control Procedures
Systematic measures implemented to regulate processes and ensure the accuracy and integrity of financial and operational activities.
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