For Excellent Customer Service to Exist, the Successful Joining of Corporate

question 13

Multiple Choice

For excellent customer service to exist, the successful joining of corporate values and employee values must occur.Values are:

• A)legal guidelines as to what is right and wrong.
• B)our interpretation of company policies.
• C)what our parents taught us to believe.
• D)a combination of beliefs, perceptions, and ideas as to the appropriate response to a situation.

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Definitions:

Criminal Trials

Legal proceedings in which an accused individual is tried in a court of law to determine their guilt or innocence in committing a crime.

Nolo Contendere

A legal plea wherein the defendant neither admits nor disputes a charge, effectively allowing for a conviction without admitting guilt.

Government Charges

Fees or fines imposed by governmental entities for services, violations, or regulatory purposes.

Embryo

An early stage in the development of an organism, following fertilization and continuing until it becomes a fetus.