What Are Some Methods of Response to an Angry Customer

question 2

Essay

What are some methods of response to an angry customer who becomes verbally abusive?

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Definitions:

Branches

Divisions or offshoots of a larger organization, company, or government that operate semi-autonomously, often with a specific local or functional focus.

Influence

The capacity to have an effect on the character, development, or behavior of someone or something, or the effect itself.

Spending Power

The financial ability or capacity of an entity (individual, government, or organization) to make purchases or invest, influencing economic activity.

Enumerated Power

Powers that are specifically listed in the Constitution that define the authority of a particular branch of government.