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It is_____ to get a new customer, than to retain an existing customer.
Operating Core
The essential, mission-critical part of an organization responsible for producing its main outputs or services.
Contextual Variables
A set of four characteristics that influence the success of an organization’s design.
Organization's Design
The process of structuring an organization's roles, responsibilities, and systems in a way that aligns with its goals and strategies.
Success
Achievement of an action within a specified parameter of time, effort, or both, often measured against preset known standards of completeness, excellence, or other metrics.
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