It Is_____ to Get a New Customer, Than to Retain

question 12

Multiple Choice

It is_____ to get a new customer, than to retain an existing customer.

• A)more costly.
• B)much less costly.
• C)more cost effective.
• D)none of the above.

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Definitions:

Lithium

A soft, silver-white metal, the lightest metal and the lightest solid element, used in batteries and certain medicines.

Transition Metals

Elements found in the d-block of the periodic table that have the capability to form positive ions with incomplete d-orbitals.

Metalloids

Elements with properties that are intermediate between those of metals and solid nonmetals.

Atomic Symbols

Abbreviations assigned to elements based on their names, used for representing elements in chemical formulas and equations.