Which of the Following Is a Difference Between the Evaluation

question 38

Multiple Choice

Which of the following is a difference between the evaluation of goods and the evaluation of services by customers

• A) Customers rely more on information from nonpersonal sources when evaluating services, whereas they rely more on information from personal sources when evaluating goods.
• B) Customers perceive lesser risks when buying services, whereas they perceive greater risks when buying goods.
• C) Customers cannot look at or touch services prior to the purchase decision, whereas they can feel a product prior to purchase.
• D) Customers adopt innovations in services faster, whereas they resist adopting innovations in products.

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Definitions:

Eisenhower Administration

The presidency of Dwight D. Eisenhower, the 34th President of the United States, from 1953 to 1961, noted for its moderate conservative stance and significant infrastructure projects like the Interstate Highway System.

Policy

A deliberate system of principles to guide decisions and achieve rational outcomes in governmental or organizational settings.

Native Americans

The first peoples of the Americas, including various tribes, nations, and ethnic groups, who lived in the United States before European colonization.

Prosperity

A state of economic growth and success, marked by high levels of income, employment, and production.