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What types of incidents automatically require investigation?
Satisfaction Level
A measure of how products or services meet or surpass customer expectations.
Buyer-seller Relationship
The ongoing interaction between a purchaser and a supplier, which can influence transaction terms, loyalty, and satisfaction.
Long-term Objectives
Strategic goals set by an organization, aiming for outcomes to be achieved over an extended period, often several years into the future.
Purchaser-supplier Satisfaction Matrix
A tool used to assess and optimize the relationship and satisfaction levels between buyers and suppliers.
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