Non-Value-Added Activities in a Process Design Can Be Eliminated By

question 17

Multiple Choice

Non-value-added activities in a process design can be eliminated by:

• A) using value stream mapping.
• B) limiting the throughput of all processes.
• C) adding multiple approval requirements for all transactions.
• D) increasing process boundaries.

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Definitions:

Empowering Employees

Giving workers more autonomy, authority, and control over their work, encouraging them to take initiative and make decisions.

Frontline Employee

Workers who interact directly with customers, playing a crucial role in delivering services and creating customer experiences.

Problem Solve

The process of identifying a problem, finding viable solutions, and implementing them effectively.

Human Methods

Refers to approaches and techniques involving direct human interaction or effort in processes or studies.