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A Lesson in Operations Management (Scenario)

question 76

Multiple Choice

A Lesson in Operations Management (Scenario)
Hana had been asked to attend training in operations management. Her background and training had previously been in accounting, but with the reorganization looming, it was either learn a new skill or be downsized. She was actually looking forward to the training. She felt her background with numbers should prove valuable in operations management, but she admitted that she knew little about the field. Until now, she had been in a support staff function and had little feel for how the organization's product went from raw materials to finished product. Hana's first class would be tonight at Central University, and she was excited about the opportunity.
-Ramzy told Jassem that the value chain management approach radically changes organizational processes. Jassem asked Ramzy if he could elaborate on this point a bit more. Ramzy said, "When managers decide to manage operations using value chain management, old processes are no longer appropriate. Managers must critically evaluate all organizational processes to determine ________."

Definitions:

Glass-Steagall Act

A law enacted in 1933 to separate commercial banking from investment banking, aimed at reducing conflicts of interest and systemic risks.

Monopolies

Market structures characterized by a single seller dominating a particular market, possessing significant market power over the price and supply of a product or service.

Office of Management and Budget

A division of the Executive Office of the President in the United States that assists the President in preparing the federal budget and overseeing its administration in Executive Branch agencies.

Mergers

A merger is a financial activity where two or more companies combine to form a new entity, often aiming to increase market share, reduce costs, or expand into new markets.