Types of Communication Networks (Scenario)

question 115

Multiple Choice

Types of Communication Networks (Scenario)
Rami is a regional sales manager for a health care information technology firm called AfiaTecx, based in Amman, Jordan. Rami is responsible for overseeing 15 salespeople covering the whole of the Levant. When the company was smaller and there were fewer salespeople, communication flowed freely from the field back into all areas of the home office customer service, development, accounting and finance, and top management. However, as the company has grown, its structure has become more mechanistic. Management demanded that communications to and from the field flow according to the formal chain of command. As a result, the firm has been slower to recognize shifts in the market and respond to important market-based information delivered by the sales force. As a result, salespeople have become more reluctant to forward information to the home office because they perceive that it won't be acted upon anyway. The management team has asked Rami to review this issue and provide recommendations for improving this situation.
-In times past, information flowed freely from the sales force to all areas of the home office. This is most representative of what kind of communications network?

• A) wheel network
• B) all-channel network
• C) chain network
• D) informal network

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Definitions:

Paper-and-pencil Honesty Test

A test method utilizing paper and pencil for evaluating a candidate's truthfulness and moral integrity, commonly used in employment settings.

Polygraph Test

A lie detector test that measures and records several physiological indicators such as blood pressure, pulse, and perspiration.

Cognitive Ability Test

A pre-employment assessment that measures an individual's capability to perform tasks and solve problems.

Personality Inventory Test

A type of psychological test that assesses various aspects of a person's character or psychological makeup, often used in hiring processes.