One of the Primary Views of the Change Process Is

question 60

Multiple Choice

One of the primary views of the change process is ________, while the other view is ________.

• A) optimistic; pessimistic
• B) occasional; continuous
• C) costly; conservative
• D) problematic; encouraged

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Definitions:

Frame of Reference

A set of criteria or stated values in relation to which measurements or judgments can be made.

Empathy

True understanding of another’s perspective.

Sympathy

Feelings of pity and sorrow for someone else's misfortune, often involving an understanding of their emotional state and a desire to offer comfort.

Verbal Behavior

The aspect of human behavior that involves the use of language and speech for communication.