Many Cities Have Created Non-Emergency Phone Numbers That Citizens Can $$+$$

question 1

Multiple Choice

Many cities have created non-emergency phone numbers that citizens can call with questions or comments about public services .However, complaints about government services may rise just because complaining is easier .In cities with very low service quality, that relationship may not be as strong because citizens were already making a lot of complaints through other means .On the other hand, citizens often appreciate the non-emergency phone number service, which can improve local government's reputation, and in turn, decrease the number of complaints about government .Other factors, of course, affect the number of complaints besides the non-emergency phone number .For example, news coverage of local government affairs may raise awareness of particular issues and generate additional complaints. A foundation interested in local government affairs developed a logic model and research design to test these hypotheses .The foundation wanted to find out whether the rate of citizen complaints about local government was higher in cities with non-emergency lines, and whether the number of complaints increased after cities adopted non-emergency phone numbers.
$$+$$ Which of the following is a mediator (intervening) variable in this model?

• A)Perceived reputation of government
• B)Media coverage of local government affairs
• C)Service quality
• D)Adopting a non-emergency city phone number

---

Definitions:

Genetic Variation

The diversity in gene frequencies within a population, which is the raw material for evolution by natural selection.

Colder Regions

Geographic areas characterized by low temperatures, often leading to specific adaptations in living organisms and human societies.

Sickle-Cell Anemia

A genetic blood disorder that causes red blood cells to assume a sickle shape, leading to various health complications.

Adaptive

Characterized by or showing the ability to change or adjust effectively to different conditions or environments.