A Small Business Just Leased a New Presentation Equipment and a Color

question 3

Multiple Choice

A small business just leased a new presentation equipment and a color laser printer for three years.The service contract for the computer offers unlimited repairs for a fee of $100 a year plus a $25 service charge for each repair needed.The company's research indicates that during a given year 86% of these computers need no repairs, 9% need to be repaired once, 4% twice, 1% three times, and none required more than three repairs.
Find the expected number of repairs for this kind of computer per year.

• A)0.20 repairs.
• B)0.55 repairs.
• C)0.89 repairs.
• D)1.00 repairs.
• E)1.20 repairs.

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Definitions:

Inner Experience

Refers to an individual's personal, subjective mental and emotional life, including feelings, thoughts, and sensations.

Phenomenology

A philosophy or method of inquiry based on the premise that reality consists of objects and events ("phenomena") as they are perceived or understood in human consciousness, and thus the study of those phenomena.

Person-centered Intervention

A counseling approach that emphasizes the importance of providing a supportive environment to enable clients to lead their own path to self-discovery and personal growth.

Empathy

The ability to understand and share the feelings of another from their perspective; it is central to effective communication and to building relationships.