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Internet Service Providers (ISP) Need to Resolve Customer Problems as Quickly

question 4

Multiple Choice

Internet service providers (ISP) need to resolve customer problems as quickly as possible.For one ISP, past data indicates that the likelihood is .80 that customer calls regarding Internet service interruptions are resolved within one hour.Out of the next 10 customer calls about interrupted service, the probability that exactly 7 will be resolved within one hour is ________________________ .


Definitions:

Marginal Unit

The additional unit of output or product considered in decision-making, analyzing the benefits of producing one additional unit.

Price

Price signifies the amount of money expected, required, or given in payment for something, acting as the mediator of the supply and demand in a market.

Ethanol Subsidies

Financial incentives provided by governments to support the production and use of ethanol as a form of alternative energy, usually to promote environmental benefits or energy independence.

Farm Land

Land that is used for agricultural purposes, such as growing crops and rearing livestock.

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