The Process of Reading Emotional Cues in Others to Help

question 47

Multiple Choice

The process of reading emotional cues in others to help determine how to act in an uncertain situation is called:

• A)using emotional display rules
• B)following an emotional script
• C)experiencing empathy
• D)social referencing

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Definitions:

Consensus

General agreement among a group of people or the general opinion of a group.

Distinctiveness

Refers to how much an object or person stands out as compared to others in the same category or environment.

Consistency

The quality of achieving a level of performance which does not vary greatly in quality over time.

Frequency

In general terms, the rate at which something occurs over a particular period of time or in a given sample.