The First Step in the Selling Process Is To

question 43

Multiple Choice

The first step in the selling process is to:

• A)present the product
• B)handle objections
• C)demonstrate the product
• D)prospect and qualifying
• E)close the sale

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Definitions:

Anxiety

Anxiety is an emotion characterized by feelings of tension, worried thoughts, and physical changes like increased blood pressure, stemming from anticipation of future trouble or misfortune.

Unpredictable Electric Shocks

Randomly administered electric shocks used in experimental settings, often to study fear or stress responses.

Stimulus Generalization

The tendency to respond to stimuli that are similar to the original conditioned stimulus in conditioned response scenarios.

Observational Learning

A learning process that occurs through observing and imitating others' behavior.