_____ Is Any Communication or Activity Designed to Win Goodwill

question 45

Short Answer

_____ is any communication or activity designed to win goodwill or prestige for a company or person.

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Definitions:

Good Communication

The effective and clear exchange of information, ideas, or feelings between individuals or groups, which facilitates understanding and cooperation.

Suggestion Systems

Formal processes implemented within organizations to invite, evaluate, and implement recommendations from employees aimed at improving operations.

Upward Communication

The process of information flow from the lower levels of a hierarchy to the higher levels, primarily involving feedback, suggestions, complaints, or reports from employees to management.

Downward Communication

The flow of information and messages from higher levels of an organization's hierarchy to the lower levels.