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Figure 10.1Using Figure 10.1, match the following:
-The is known as the boxer muscle.
Total Productive Maintenance
A proactive maintenance approach focusing on maximizing equipment effectiveness through the participation of all employees.
Employee Empowerment
A management strategy that gives employees autonomy, authority, and the capacity to make decisions affecting their work.
Deteriorated Customer Relations
A decline in the quality of interactions and satisfaction of customers with a company's products or services, potentially affecting loyalty and revenues.
Lost Sales
Lost Sales refer to potential revenue that was not earned due to stockouts, uncompetitive offerings, or other factors that prevented a transaction with a willing buyer.
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