Use a Contingency Table A) 056
B) 0

question 16

Multiple Choice

Use a contingency table.
-Suncast Cable offers high definition (HD) cable TV, Internet and phone services to its
Customers. For those service issues that can be resolved by calling its technical support
Center, Suncast's goal is to have the problem solved within 30 minutes. In order to
Determine how well it is achieving this goal, they monitored calls to its technical support
Center over the last three months. The data compiled is shown in the table below. What
Is the probability that a call to the technical support center involved an issue with Internet
Service? $$\begin{array} { | l | l | l | l | } \hline \text { Problem Resolved? } & \text { HD cable TV } & \text { Internet } & \text { Phone } \\\hline \text { Yes } & 123 & 350 & 77 \\\hline \text { No } & 115 & 122 & 63 \\\hline\end{array}$$

• A) 0.56
• B) 0.41
• C) 0.74
• D) 0.26
• E) 0.35

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Definitions:

Promissory Estoppel

A legal principle that prevents a promisor from retracting a promise which the promisee relied on, leading to a detriment.

Equitable Doctrine

Legal principles developed by courts based on fairness and justice, used to supplement and correct strict legal rules that might lead to unfair results.

Unjust Enrichment

A legal principle that prevents one party from gaining a benefit at another's expense without compensation.

Implied in Fact Contract

An agreement inferred from the actions, behavior, or circumstances of the parties involved, rather than written or spoken words.