SCENARIO 5-7 A Consulting Firm That Surveyed Consumers' Holiday Shopping Behavior Found

question 22

Short Answer

SCENARIO 5-7
A consulting firm that surveyed consumers' holiday shopping behavior found that the percentage of
consumers from the U.S., Canada, and China who said that they planned to spend more on holiday
shopping were 40%, 34% and 73%, respectively. The survey also found that the percentage of
consumers from the U.S., Canada, and China who said that they were willing to share personal
information with retailers in order to receive personalized offers from retailers were 55%, 46% and
72%, respectively. Suppose you randomly select 5 consumers from each of the three countries.
-Referring to Scenario 5-7, the probability that more than 4 consumers from Canada are willing
to share personal information with retailers in order to receive personalized offers from retailers is
________.

Comprehending the concepts of workforce diversity and reactance as factors in organizational change.

Understanding techniques for leadership training and development.

Understand the concept of cognitive empathy and its distinction from emotional empathy.

Recognize the role of emotional intelligence in managing relationships effectively.