SCENARIO 1-1 The Manager of the Customer Service Division of a Major

question 157

Multiple Choice

SCENARIO 1-1
The manager of the customer service division of a major consumer electronics company is interested in determining whether the customers who have purchased a Blu-ray player made by the company over the past 12 months are satisfied with their products.
-Referring to Scenario 1-1,the possible responses to the question "What brand of Blu-ray player did you purchase?" are values from a

• A)discrete numerical variable.
• B)continuous numerical variable.
• C)categorical variable.
• D)table of random numbers.

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Definitions:

Unions

are organized associations of workers formed to protect and further their rights and interests, often through collective bargaining.

Strikes

Work stoppages initiated by employees to protest against their employers' practices or to demand better working conditions and pay.

Senior Citizens

Individuals of an older age, often defined as persons aged 65 years and over, who may have specific needs and societal roles.

Immigrants

Individuals who move from one country to another, typically for permanent residency or employment.