SCENARIO 1-1 The Manager of the Customer Service Division of a Major

question 149

Multiple Choice

SCENARIO 1-1
The manager of the customer service division of a major consumer electronics company is interested in determining whether the customers who have purchased a Blu-ray player made by the company over the past 12 months are satisfied with their products.
-Referring to Scenario 1-1,the possible responses to the question "What brand of Blu-ray player did you purchase?" result in

• A)a nominal scale variable.
• B)an ordinal scale variable.
• C)an interval scale variable.
• D)a ratio scale variable.

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Definitions:

Junkers

The German noble landed aristocracy in Prussia, known for their significant military and political influence, especially before and during World War II.

Political Power

The capacity or ability of a person or group to influence or control the actions and outcomes within a society or political body.

Risorgimento

The social and political movement that culminated in the unification of Italy in the 19th century, marked by revolutions, wars, and the consolidation of different states and kingdoms into a single nation.

Italian Word

Words or vocabulary that are part of the Italian language, a Romance language spoken mainly in Italy and Switzerland.