The Manager of the Customer Service Division of a Major

question 103

Multiple Choice

The manager of the customer service division of a major consumer electronics company is interested in determining whether the customers who have purchased a Blu-ray player made by
The company over the past 12 months are satisfied with their products. Which of the following
Will be a good frame for drawing a sample?

• A) Telephone directory.
• B) Voting registry.
• C) The list of customers who returned the registration card.
• D) A list of potential customers purchased from a database marketing company.

---

Definitions:

Interest Accrued

The amount of interest that has been earned but not yet paid or received, up to a specific date, representing a company’s liability or asset depending on the context.

Discounting Note

A financial practice where a note or bill is sold to a third party before its maturity date for less than its face value, allowing the seller to access funds earlier.

Discounted Note

A promissory note sold for less than its face value, which will be worth its full value upon maturity; used as a form of short-term financing.

Interest Expense

This is the cost incurred by an entity for borrowed funds, reflected as an expense on the income statement.