A Clothing Store Uses Comment Cards to Get Feedback from Its

question 24

Multiple Choice

A clothing store uses comment cards to get feedback from its customers about newly added
Items.It recently introduced plus size fashion wear.Customers who purchased the items
Were asked to fill out an online comment survey giving 10% off the next purchasE.The data
Are summarized in the table below.What percentage of customers would be less likely to
Purchase another item (Less or Not fully satisfied) ?

• A)10% \[\begin{array} { | l | l | }
• \hline \text { Response } & \text { Frequency } \\
• \hline \text { Very satisfied. } & 15 \\
• \hline \text { Satisfied. } & 30 \\
• \hline \text { Less than fully satisfied. } & 12 \\
• \hline \text { Not satisfied. } & 4 \\
• \hline
• \end{array}\]
• B)15%
• C)40%
• D)50%

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Definitions:

Particular Characteristics

Specific traits or features that distinguish an individual, group, or thing from others.

Closed-Ended

Referring to questions or formats that limit responses to a predefined set of options, allowing for easier quantification of results.

Loaded

Charged with meaning, emotion, or bias, often used to describe words, questions, or situations in a psychological context.

Double-Barreled

Referring to questions or items that inadvertently address multiple issues, making it unclear which part the response pertains to.