A Clothing Store Uses Comment Cards to Get Feedback from Its

question 24

Multiple Choice

A clothing store uses comment cards to get feedback from its customers about newly added
Items.It recently introduced plus size fashion wear.Customers who purchased the items
Were asked to fill out an online comment survey giving 10% off the next purchasE.The data
Are summarized in the table below.What percentage of customers would be less likely to
Purchase another item (Less or Not fully satisfied) ?

• A)10% \[\begin{array} { | l | l | }
• \hline \text { Response } & \text { Frequency } \\
• \hline \text { Very satisfied. } & 15 \\
• \hline \text { Satisfied. } & 30 \\
• \hline \text { Less than fully satisfied. } & 12 \\
• \hline \text { Not satisfied. } & 4 \\
• \hline
• \end{array}\]
• B)15%
• C)40%
• D)50%

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Definitions:

External Users

Individuals or entities outside of a company who rely on its financial statements for information, including investors, creditors, and regulatory agencies.

Strategic Decisions

Long-term choices that affect the overall direction of a company, often related to pursuing competitive advantage and meeting organizational goals.

Operating Decisions

Decisions related to the day-to-day operations of a business, often concerning production, sales, and management of resources.

Financial Condition

The status of a company's finances, including its assets, liabilities, and equity, indicative of its ability to meet financial obligations.