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Case Scenario 2: ERP Inc.
ERPI is a leading provider of enterprise integration software (EIS) . EIS allows a firm to connect and integrate processes across all aspects of its business, regardless of where they are located around the world. ERPI is a product-focused company, whereas most competitors in its market space, like Oracle, operate as "solutions companies." Oracle and Microsoft have begun to devote considerable resources to the development of and acquisition of products to compete in the EIS space. Despite these recent threats, one benefit of its product-focused strategy is that ERPI's proprietary product is generally recognized as being 200% to 300% better than competitors' software. ERPI estimates it will take 2 to 3 years for competitors to develop the capabilities needed to bring a competing product to market. ERPI invests a considerable percentage of its profits in basic R&D to support its core products. As evidence of this, among its competitors the firm maintains the largest in-house programming staff dedicated solely to the development of advanced enterprise integration software. Installation and related consulting for EIS typically cost between $100 and $200 million, with the ERPI software component accounting for about 20% of the installed cost (the remaining 80% is spent on the actual installation, not counting the value of the customer's time) . ERPI's target market consists of the world's largest manufacturing and industrial firms and it currently enjoys a 60 percent market share.
-(Refer to Case Scenario 2) If the time for the competitor to produce a product similar to ERPI's were 2-3 months instead of 2-3 years, which portion of your assessment of ERPI's capabilities would change?
Goods
Physical items that satisfy human wants or needs, which can be transferred from one person to another and include both consumer and capital goods.
Services
Intangible products provided to consumers, such as healthcare, education, and financial advising, which do not result in the ownership of anything physical.
Financial Account
A component of a country's balance of payments that records transactions of financial assets between residents and non-residents.
Net Transfers
Financial or in-kind transactions without a direct quid pro quo, often seen in government budgets or international aid.
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