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Customer Service Factors
Elements that influence the quality of support and service provided to customers.
Dependability
The quality of being trustworthy and reliable, often used in reference to products, services, or performance.
Warehousing
The process of storing goods in a large building or a designated space before they are sold or distributed.
Total Logistics Cost
The combined expenses associated with planning, implementing, and controlling the efficient flow and storage of goods, services, and information from the point of origin to the point of consumption.
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Q6: Exogenous factors refer to environmental stress and
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