An Internet Service Provider Wants to Determine Its Level of Customer

question 108

Multiple Choice

An Internet service provider wants to determine its level of customer satisfaction. The best data collection method to obtain the results most quickly is:

• A) experiment.
• B) telephone survey.
• C) mailed survey.
• D) personal interview.

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Definitions:

Forfeiting Right

The act of giving up or losing a right as a consequence of failing to comply with specific conditions or regulations.

Consideration

In contract law, it refers to something of value promised, given, or received that induces a party to enter into a contract.

Promissory Estoppel

A legal principle preventing a party from withdrawing a promise if the other party has relied on that promise to their detriment.

Definite Promise

A definite promise is a clear and unambiguous commitment or pledge made by one party to another, often forming the basis of a contractual obligation.