Hoping to Get Information That Would Allow Them to Negotiate

question 15

Multiple Choice

Hoping to get information that would allow them to negotiate new rates with their advertisers, Natural Health magazine phoned a random sample of 600 subscribers.64% of
Those polled said they use nutritional supplements.Which is true?
I.The population of interest is the people who read this magazine.
II."64%" is not a statistic; it's the parameter of interest.
III.This sampling design should provide the company with a reasonably accurate estimate of The percentage of all subscribers who use supplements.

• A)I only
• B)I and II only
• C)I and III only
• D)II and III only

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Definitions:

Moment-of-truth

Critical points in the service delivery process where customers interact with the service and form impressions about its quality.

Service Provider

An entity that offers services to others, typically in exchange for payment.

Customer's Expectation

The set of beliefs or standards that customers have regarding the level of service or quality of product they will receive from a provider.

Design

The process of conceptualizing and planning the creation of objects, systems, or interactions with specific considerations for function, aesthetics, and usability.