Complete the Following Arithmetic Problems $\text { "V" is } 56 _ { 16 }$

question 15

Short Answer

Complete the following arithmetic problems.
-The hexadecimal ASCII for $\text { "V" is } 56 _ { 16 }$ Find the decimal ASCII for “Y”.

---

Definitions:

Service Blueprint

A detailed diagram that visualizes the service process, points of customer contact, and the front and back-office activities that a service entails.

Customer Contact Audit

An evaluation process that examines all the points of interaction between a customer and a company to improve customer service and experience.

Yelp

A popular online platform that publishes user-generated reviews and ratings of businesses, services, and events.

Service Failures

Instances where a service does not meet the expectations of its customers, leading to customer dissatisfaction.