A Systematic Effort to Effect Continuous Quality Improvements in the Processes

question 88

Multiple Choice

A systematic effort to effect continuous quality improvements in the processes, products, services, and human resources throughout the organization is

• A)total quality management.
• B)customer satisfaction research.
• C)relationship marketing.
• D)productivity improvement.
• E)brand equity.

Comprehend the role of social and environmental factors in language development.

Identify the cognitive benefits of bilingualism.

Differentiate between modes of thought: propositional, imaginal, and motoric.

Explain the concept of a sensitive period in language development.

---

Definitions:

Gross Profit Method

An inventory costing method to estimate the cost of goods sold and ending inventory, which calculates gross profit by subtracting the cost of goods sold from net sales.

FIFO Method

"First In, First Out," an inventory valuation method assuming that the first items purchased are the first ones sold, affecting the cost of goods sold and inventory value.

Cost Flow Method

An accounting technique used to value inventory and determine the cost of goods sold by assuming a flow of costs.

FOB Shipping Point

A shipping term indicating that the buyer takes responsibility for goods and their transportation costs as soon as the goods leave the seller's premises.