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In the example provided in the text where the bank manager sent his tellers to training on the products and services the bank provided,the training resulted in a _____ percent increase in services sold to customers.
Closing Phase
The final stage of a process, project, or transaction where completion and consolidation of tasks are emphasized.
Direct Question
A straightforward query that aims to elicit a specific answer without ambiguity or evasion.
Hourglass Sequence
A structure or method typically used in storytelling or presentations that begins with a broad perspective, narrows to a specific focus, and then broadens again.
Hypothetical Open Questions
Queries that propose a theoretical situation, encouraging respondents to think and speculate about possible answers or outcomes.
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