A Focus Group Moderator Should Avoid the Use of Jargon

question 3

True/False

A focus group moderator should avoid the use of jargon or technical terms when dealing with an unsophisticated group.

---

Definitions:

NSF Notation

An abbreviation for "Non-Sufficient Funds," used by banks to indicate that a check cannot be honored because the account holder's account lacks the funds to cover it.

Sales Returns And Allowances

Accounts used to record reductions in revenue from previously recorded sales due to product returns or concessions granted to customers for damaged or unsatisfactory goods.

Defective Furniture

Furniture that has imperfections or faults diminishing its value or utility, often leading to discounts or the need for replacement.

Collection Fee

A charge assessed for the service of collecting delinquent payments on loans or bills.