To Use the Value Chain to Identify Differentiation Opportunities You

question 35

Multiple Choice

To use the value chain to identify differentiation opportunities you start by building two value chains for your firm and your customers, and then:

• A)Identify competitive strengths in your customers' value chain, and tell them how they could do these activities even better
• B)Identify the drivers of uniqueness in your value chain, select pertinent differentiation variables, then build them quickly into your new product or service
• C)Build an experience curve, select pertinent signals of quality, select pertinent differentiation variables, and then maximize production volumes
• D)Identify and select your uniqueness drivers, and then identify the vital links between your two respective value chains

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Definitions:

Unconditioned Response

A natural, automatic reaction to a stimulus that occurs without any prior learning or conditioning.

Concrete Operational

A stage in Piaget’s theory of cognitive development where children gain the ability to think logically about concrete events.

Intuitive

Relating to or using one's intuition, which involves understanding or knowing something instinctively without the need for conscious reasoning.

Appearances

The way that someone or something looks to others, encompassing physical presentation, clothing, and any other visual attributes.