Dell's Difficulties in Adapting Its Sales Model to Sell Through

question 38

Multiple Choice

Dell's difficulties in adapting its sales model to sell through retail outlets can be explained by:

• A)The extent to which its direct sales model was developed
• B)CEO Michael Dell's lack of will to do so
• C)The cost of the change
• D)Top managers' lack of change management capabilities

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Definitions:

Data Gathering

The process of collecting information from various sources for specific purposes, such as analysis, research, or decision-making.

Implementation of Intervention

The process of applying strategies or actions intended to alter or influence a particular outcome or set of conditions.

Social Change

Transformations in societal structures, processes, and patterns of behavior over time, often driven by cultural, economic, or technological shifts.

Action Plan

A detailed proposal for doing or achieving something, often outlining steps, timing, and resources needed to accomplish a specific goal.