Which of the Following Refers to the Physical Presence of the Customer

question 23

Multiple Choice

Which of the following refers to the physical presence of the customer in a service system?

• A)Creation of the service
• B)Customer contact
• C)Intermittent production
• D)Continuous production
• E)None of the above

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Definitions:

Subcultural Theory

Argues that gangs are a collective adaptation to social conditions. Distinct norms and values that reject the legitimate world crystallize in gangs.

Moral Panic

A widespread feeling of fear, often irrational, that some evil threatens the well-being of society, typically driven by media coverage and societal reactions.

Survival Strategy

The methods and actions individuals or groups use to cope with and overcome challenging situations or environments to sustain life.

Criminal Subcultures

Groups within society that hold values or norms that deviate from the mainstream and engage in criminal or deviant behaviors.