Which of the Following Is Not a Strategic Use of the Service-System

question 42

Multiple Choice

Which of the following is not a strategic use of the service-system design matrix?

• A) Enabling systematic integration of operations and marketing strategy
• B) Design of the service package
• C) Comparing how other firms deliver specific services
• D) Indicating evolutionary or life cycle changes that might be in order as the firm grows
• E) Clarifying exactly which combination of service delivery the firm is in fact providing

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Definitions:

Proposition

A declaration or statement that communicates a judgment or perspective, and may be valid or invalid.

Subject Class

A classification system that organizes subjects or courses of study within an educational institution.

Predicate Class

A predicate class in logic and mathematics is a category defined by a certain property that holds for its members; it's essentially a set of objects that satisfy a specific predicate.

Universal

Pertaining to or involving all members of a class or category without exception, often used in the context of universal principles or statement in logic.