An Effective Hospital Quality Improvement Program

question 10

Multiple Choice

An effective hospital quality improvement program

• A)presents its findings and recommendations to the hospital medical staff and board of trustees.
• B)includes only departments that are perennially problematic.
• C)deals exclusively with the financial strength of the hospital.
• D)publishes all of its findings in the local newspaper and on television and radio.

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Definitions:

Defence Mechanism

Psychological strategies used unconsciously by individuals to protect themselves from anxiety or to maintain a sense of self-esteem.

Personnel Manager

An individual responsible for overseeing employee relations, compensation and benefits, recruitment, and maintaining the work environment within an organization.

Finance Department

A division within a company that handles all financial operations, including budgeting, accounting, and investments.

Mindfulness

An emotional state reached by directing awareness to the current moment, serenely acknowledging and accepting various feelings, mental processes, and body sensations.