The Customer Service Department of H&R Block Received a Total

question 94

Multiple Choice

The customer service department of H&R Block received a total of 235 telephone requests for a tip-
Sheet on personal tax or corporate tax. The following table summarizes callers' primary area of
Interest, and how they first heard about the tip-sheet.
What is the probability a caller is interested in personal tax given that he first heard of the tip-sheet
In the newspaper?

• A) 106/135
• B) 20/90
• C) 70/135
• D) 90/235
• E) 70/90

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Definitions:

Temporal Lobe

A region of the cerebral cortex responsible for processing auditory information and is involved in speech, memory, and emotional responses.

Cerebellum

A part of the brain located behind the top part of the brainstem, responsible for coordination of movements and balance.

Accessory Nerve

A cranial nerve that supplies the sternocleidomastoid and trapezius muscles to control swallowing, head, neck, and shoulder movements.

Cranial Component

Refers to the parts or elements that pertain to the skull or cranium, often relating to the brain or cranial nerves.