In CRM,findings About Customers Discovered Through ________ Techniques Often Lead

question 1

Multiple Choice

In CRM,findings about customers discovered through ________ techniques often lead to marketing opportunities.

• A)value marketing
• B)data mining
• C)test marketing
• D)neuromarketing
• E)serial processing

---

Definitions:

Flexible Thinking

The ability to adapt and adjust one's thinking or strategies in response to new information, changing conditions, or unexpected obstacles.

Agreeableness

A personality trait characterized by compassion, cooperation, and a desire to maintain positive social relations.

Extraversion

A characteristic that shows itself as being extroverted, energetic, and friendly.

Interpersonal Interaction

The process of exchanging information, feelings, and meaning through verbal and non-verbal messages in face-to-face settings.