The Larger the Gap Between Expectations and Performance of a Product,the

question 92

True/False

The larger the gap between expectations and performance of a product,the greater the consumer's dissatisfaction.

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Definitions:

Speed Up

The act of increasing the pace or rate at which a process or activity is carried out.

Patent Office

A governmental authority that processes applications for patents, granting exclusive rights to inventors for their innovations.

Infringement

The action of violating a law or right, especially referring to the unauthorized use of intellectual property.

Industrial Design

The professional practice of designing products used by millions of consumers around the world, focusing on aspects like shape, color, and functionality.