Dwayne,an IT Specialist,is Viewed by His Supervisor and Co-Workers as Unfriendly;

question 72

Multiple Choice

Dwayne,an IT specialist,is viewed by his supervisor and co-workers as unfriendly; however,his work quality is excellent.On his performance appraisal,Dwayne received unsatisfactory ratings for all traits.Which of the following appraisal problems most likely occurred?

• A) leniency
• B) halo effect
• C) central tendency
• D) unclear standards

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Definitions:

Mirror-Image Perceptions

Mirror-image perceptions refer to the mutual views often held by conflicting people or groups, each seeing itself as ethical and peaceful and the other as evil and aggressive.

Hostile

Showing or feeling opposition or dislike; unfriendly or antagonistic.

Social Exchange Theory

A theoretical framework suggesting that human relationships are formed and maintained based on an analysis of benefits and costs.

Self-Esteem

An individual's self-assessment regarding their worth or esteem.