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Firms with a sincere brand personality may have an easier time reinvigorating customer relationships after a crisis because consumers are less surprised by nonroutine experiences with such brands.
Dividend
A portion of a company's earnings distributed to shareholders, typically in the form of cash or additional stock.
Expected Decline Rate
The anticipated rate at which a value, such as stock price or economic indicator, is projected to decrease over a specified period.
P/E Ratio
The price-to-earnings ratio, a valuation metric that compares the current share price of a company to its per-share earnings, used to evaluate if a stock is over or undervalued.
Dividend Payout Ratio
A financial metric that measures the percentage of a company's earnings paid out to shareholders as dividends.
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