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Discuss the role of the representativeness heuristic in consumers' decision-making.
Personalized Power
Power wielded for personal gain or satisfaction rather than for the benefit of others or the organization, characterized by self-centered behavior and manipulation.
E-to-P Expectancy
The belief that exerting a certain amount of effort will lead to a specific level of performance.
Employee Motivation
The level of enthusiasm, fidelity, and ingenuity that staff members of a corporation show in their job functions.
Four-Drive Theory
A motivational theory that identifies four basic drives—the drive to acquire, bond, comprehend, and defend—that govern human behavior.
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