Ms Smith Often Misses the Main Point of a Communication

question 37

Multiple Choice

Ms. Smith often misses the main point of a communication because she is interested in only the facts and main detail. She is a(an) _____ listener.

• A) nonconforming
• B) empathic
• C) technical
• D) stylistic

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Definitions:

Pareto Analysis

A decision-making tool that uses the principle that 80% of effects come from 20% of causes to prioritize actions or problem-solving efforts.

Flow Chart

A graphical representation of a process or system showing the sequence of steps or operations using symbols and arrows.

Control System

Mechanisms or procedures implemented to guide activities towards achieving organizational objectives, often through monitoring and feedback.

Objectives

Specific, measurable targets a person or organization plans to achieve within a defined timeframe to fulfill broader goals.