Alex Is Trying to Close a Deal with a Customer

question 36

Multiple Choice

Alex is trying to close a deal with a customer but he is experiencing _____ because his boss wants him to sell a year's supply of products while the customer only needs six months' worth of products.

• A)role conflict
• B)closing issues
• C)buyer's remorse
• D)boundary issues
• E)objection approach

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Definitions:

Durkheim

A French sociologist, Émile Durkheim, is one of the founding fathers of sociology, known for his studies on social integration, religion, and the theory of social facts.

Deviance

Behaviors or actions that violate social norms, ranging from minor infractions to serious crimes, and often resulting in social disapproval.

Conflict Crimes

Criminal acts that occur as a direct result of social, political, or armed conflict, often violating international laws of war.

Society

A group of individuals involved in persistent social interaction, or a large social grouping sharing the same geographical or social territory, typically subject to the same political authority and dominant cultural expectations.