According to George Miller, Capacity of Short-Term Memory

question 284

Multiple Choice

According to George Miller, capacity of short-term memory:

• A) is about four items of information, plus or minus one.
• B) can be increased by clustering.
• C) can be increased by maintenance rehearsal of the information.
• D) is about seven items of information, plus or minus two.

Recognize strategies for addressing the inconsistency and inseparability challenges in service delivery.

Identify methods to reduce the negative impacts of service intangibility.

Appreciate the significance of the interaction between service providers and consumers in the co-creation of value.

Recognize the importance of managing idle production capacity in services.

---

Definitions:

Inborn Characteristics

Traits or features present from birth, often considered to be genetically inherited or biologically determined.

Psychologists

Professionals who study cognitive, emotional, and social processes and behavior by observing, interpreting, and recording how individuals relate to one another and their environments.

Amino Acids

Organic compounds that combine to form proteins, serving as the building blocks of life.

DNA Code

The sequence of nucleotides in DNA that determines the genetic information carried by an organism.