A(n) ____ Is the Individual Who Is Formally in Charge

question 21

Multiple Choice

A(n) ____ is the individual who is formally in charge of guiding a change effort.

• A)change ombudsman
• B)staff moderator
• C)change mentor
• D)change agent
• E)intrapreneur

---

Definitions:

Behavior

Behavior pertains to the actions or reactions of an individual or group in response to external or internal stimuli.

Emotional Labor

The effort required to manage and regulate one's emotions to meet the expectations of a job or social situation, often involving the suppression or display of certain emotions.

Bank Teller

An employee of a bank who deals directly with customers, handling transactions such as deposits, withdrawals, and account inquiries.

Funeral Director

A professional who manages and operates the planning and coordination of funerals, handling logistical and legal aspects.