Susan Is a Manager at a Grocery Store

question 78

Multiple Choice

Susan is a manager at a grocery store. Every morning when she enters the store, there are a series of steps that should be taken by her. She has to switch on all the lights, switch on the air conditioner, check if any product is expired, and check if the cash registers are working. In this context, Susan is following a(n) _____.

• A)​budget
• B)​​procedure
• C)​option­based plan
• D)​single­use plan
• E)​tactical plan

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Definitions:

Persuasion Tactics

Strategies or methods employed to influence others' attitudes, beliefs, or actions towards a particular viewpoint or decision.

Stereotypes

Oversimplified and generalized beliefs about a group of people that often ignore individual differences.

Cognitive Dissonance

A psychological conflict resulting from incongruous beliefs and attitudes held simultaneously.

Cognitive Dissonance

A psychological concept involving the discomfort experienced when holding conflicting beliefs or attitudes, leading to an alteration in one or more of these beliefs to reduce the discomfort.