Examlex
Concentration of effect is how much an act affects the average person.
Realtor
A real estate professional who is a member of the National Association of Realtors and adheres to its strict code of ethics.
Service Quality
The measurement of how well a service meets or exceeds the expectations of customers, often considered essential for customer satisfaction and loyalty.
Customer Expectations
The set of assumptions or beliefs about what services or products a company will provide and how they will be delivered, which influence customer satisfaction.
Organizational Metrics
Quantitative measures used to assess and track the performance and effectiveness of an organization.
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